Reports To: Immunotherapy MA Coordinator

Principal Duties and Responsibilities 

1.  Demonstrate knowledge of and application of immunotherapy protocols.

2.  Demonstrate quality patient assessments relative to wellness for administration of immunotherapy, including breath sound assessments. Transition patients to provider care who present with acute illness.

3.  Review immunotherapy consents with patients and answer patient questions concerning immunotherapy.

4.  Perform all safety checks per protocol for the administration of immunotherapy and other injectable medications such as Xolair.

5.  Administer accurate dosing and appropriate injection technique, adhering to OSHA guidelines.

6.  Execute accurate and safe patient care including emergency care related to a reaction to immunotherapy, assisting the provider as needed.

7.  Monitor patients during the immunotherapy 30-minute wait period and assess at the completion of the wait period or sooner as needed.

8.  Perform serum titrations and special testing appropriate in the immunotherapy department.

9.  Communicate well with patients, staff, providers, and management.

10.  Fill allergy test trays as needed and assist with the oversight of antigens and other immunotherapy department inventory.

11.  Monitor for non-compliance and follow protocols for non-compliant patients.

12.  Provide patient education as needed and appropriate.

13.  Pull medication samples as prescribed.

14.  Perform allergy lab related phone triage duties, documenting calls and messages.

15.  Monitor temperature sensitive products and equipment. Maintain a safe and organized work environment.

16.  Facilitate care and documentation per protocol for outside serum and outside providers.

17.  Perform all safety checks and documentation for preparation of the allergy chart and serum.

18.  Provide strong team support in all Medical MA assignments and attend staff meetings as requested.

19.  Participate in training new staff to the immunotherapy department.

20.  Assist in obtaining prior authorizations for medications and services as ordered by the   provider.

21.  Document services provided for billing purposes.

22.  Cross train as a clinical medical assistant to be able to assist in both back office and allergy lab.

23.  May be required to travel to other office locations when coverage is needed.

24.  Perform other duties as assigned.

 Required Skills, Knowledge and Abilities

1.  Possession of the clinical expertise and knowledge necessary to fulfill job responsibilities.

2.  Demonstration of high-performance patient assessments prior to administration of immunotherapy injections, strict adherence to all safety protocols, and the knowledge to monitor patients for reactions and the associated treatment up to and including emergency care.

3.  Experience with allergy and asthma diagnostic procedures, ordered treatment, and related clinical terminology and documentation.  One year of experience in allergy / immunology preferred.

4.  Must be a self-starter with a positive, service-oriented attitude, and the ability to work effectively with all levels of staff and management.

5.  Ability to deliver quality patient care and customer service to a diverse patient population.

6.  Demonstrate a high level of problem-solving ability.

7.  Will be required to travel to other office locations when coverage is needed. 

Education

Required - Graduation/Diploma from an accredited medical assistant program. 

High school diploma or GED

Experience

Preferably one year of primary care or allergy / immunology experience. 

Other Requirements

Be able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care.

Completion of Level 1 and Level 2 Immunotherapy Lab Skills Career Ladders with a minimum of 90% of the ratings rated as High Performance (3) with the remainder of the ratings Solid Performance (2).

Working Conditions

OSHA Category 1 exposure to blood, bodily fluids, or tissue.

This position supports AAAI Providers and Physician Assistants in the delivery of patient care, helping to ensure timely, patient-centered care. They work closely with other healthcare professionals to communicate with patients and maintain patient confidentiality.  Full time position located at our Peoria Office.  MUST HAVE MA Certificate or Diploma 

Reports To:  MA Coordinator

Principal Duties and Responsibilities

1. Prepare exam rooms for patient visits, anticipating patient and provider needs by assuring the room is clean and equipped with the necessary equipment and supplies.
2. Review patient charts to identify any special needs or missing information.
3. Obtain and record patient medical histories, vitals, test results, and other information for

medical records while maintaining strict confidentiality.

4. Confirm medications and key elements of medical history, document any changes.
5. Assist the Provider with the exam as directed.
6. Document services provided for billing purposes.
7. Do diagnostic procedures as assigned.
8. Document care delivered, and treatment plan prescribed.
9. Provide patient education as directed.
10. Preparing and administering medications for patients as directed by providers.
11. Perform phone triage duties including documenting calls and messages.
12. Give injections as prescribed, including immunotherapy per protocol.
13. Review diagnostic tests by outside providers, document in the medical record and alert provider to positive results; notify patients of diagnostic results per protocol.

14. Assist in obtaining prior authorizations for medications and services ordered by the provider.
15. Maintain ability to meet all performance requirements regarding tasks and department goals.
16. Ensure compliance with all health care regulations, including HIPAA and OSHA.
17. Assist with training new staff.
18. Attend staff meetings as requested.
19. Cross train in the allergy lab to be able to assist in both back office and allergy lab.
20. Will be required to travel to other office locations when coverage is needed.
21. Perform other duties as assigned.

Required Skills, Knowledge, and Abilities 

1. Possession of the clinical expertise and knowledge necessary to fulfill job responsibilities.
2. Basic understanding of patient care, medical terminology, and appropriate clinical pharmacology for medical assistant practice scope.
3. Should demonstrate excellent organizational abilities.
4. Experience with allergy and asthma diagnostic procedures, ordered treatment, shots and related clinical terminology and documentation. 
5. Must be a self-starter with a positive, service-oriented attitude, and the ability to work effectively with all levels of staff and management.
6. Ability to work in a team environment assisting co-workers.
7. Deliver compassionate support, attention, and assistance to patients and families.

Education

Required: Certification/Diploma from an accredited medical assistant program. 

High school diploma or equivalent. 

Experience

Preferably two plus years of Medical Assistant Experience. 

Other Requirements

Be able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care as required by AAAI.   

Working Conditions

OSHA Category 1 exposure to blood, bodily fluids, or tissue. Be able to be on your feet the majority of the time, occasionally sitting and operating general office equipment. Well lit work area in a medical office.

Reports To:  MA Coordinator

 Principal Duties and Responsibilities

1. Prepare exam rooms for patient visits, anticipating patient and provider needs by assuring the room is clean and equipped with the necessary equipment and supplies.
2. Review patient charts to identify any special needs or missing information.
3. Obtain and record patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality.
4. Confirm medications and key elements of medical history, document any changes.
5. Assist the Provider with the exam as directed.
6. Document services provided for billing purposes.
7. Do diagnostic procedures as assigned.
8. Document care delivered, and treatment plan prescribed.
9. Provide patient education as directed.
10. Preparing and administering medications for patients as directed by providers.
11. Perform phone triage duties including documenting calls and messages.
12. Give injections as prescribed, including immunotherapy per protocol.
13. Review diagnostic tests by outside providers, document in the medical record and alert provider to positive results; notify patients of diagnostic results per protocol.
14. Assist in obtaining prior authorizations for medications and services ordered by the provider.
15. Maintain ability to meet all performance requirements regarding tasks and department goals.
16. Ensure compliance with all health care regulations, including HIPAA and OSHA.
17. Assist with training new staff.
18. Attend staff meetings as requested.
19. Cross train in the allergy lab to be able to assist in both back office and allergy lab.
20. Will be required to travel to other office locations when coverage is needed.
21. Perform other duties as assigned.

 Required Skills, Knowledge, and Abilities

1. Possession of the clinical expertise and knowledge necessary to fulfill job responsibilities.
2. Basic understanding of patient care, medical terminology, and appropriate clinical pharmacology for medical assistant practice scope.
3. Should demonstrate excellent organizational abilities.
4. Experience with allergy and asthma diagnostic procedures, ordered treatment, shots and related clinical terminology and documentation. 
5. Must be a self-starter with a positive, service-oriented attitude, and the ability to work effectively with all levels of staff and management.
6. Ability to work in a team environment assisting co-workers.
7. Deliver compassionate support, attention, and assistance to patients and families. 

Education

Required: Certification/Diploma from an accredited medical assistant program. 

High school diploma or equivalent. 

Experience

Preferably two plus years of Medical Assistant Experience.  

Other Requirements

Be able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care as required by AAAI.  

Working Conditions

OSHA Category 1 exposure to blood, bodily fluids, or tissue. Be able to be on your feet the majority of the time, occasionally sitting and operating general office equipment. Well-lit work area in a medical office.

 Reports To: Immunotherapy MA Coordinator

 Principal Duties and Responsibilities 

1.  Demonstrate knowledge of and application of immunotherapy protocols.

2.  Demonstrate quality patient assessments relative to wellness for administration of immunotherapy, including breath sound assessments. Transition patients to provider care who present with acute illness.

3.  Review immunotherapy consents with patients and answer patient questions concerning immunotherapy.

4.  Perform all safety checks per protocol for the administration of immunotherapy and other injectable medications such as Xolair.

5.  Administer accurate dosing and appropriate injection technique, adhering to OSHA guidelines.

6.  Execute accurate and safe patient care including emergency care related to a reaction to immunotherapy, assisting the provider as needed.

7.  Monitor patients during the immunotherapy 30-minute wait period and assess at the completion of the wait period or sooner as needed.

8.  Perform serum titrations and special testing appropriate in the immunotherapy department.

9.  Communicate well with patients, staff, providers, and management.

10.  Fill allergy test trays as needed and assist with the oversight of antigens and other immunotherapy department inventory.

11.  Monitor for non-compliance and follow protocols for non-compliant patients.

12.  Provide patient education as needed and appropriate.

13.  Pull medication samples as prescribed.

14.  Perform allergy lab related phone triage duties, documenting calls and messages.

15.  Monitor temperature sensitive products and equipment. Maintain a safe and organized work environment.

16.  Facilitate care and documentation per protocol for outside serum and outside providers.

17.  Perform all safety checks and documentation for preparation of the allergy chart and serum.

18.  Provide strong team support in all Medical MA assignments and attend staff meetings as requested.

19.  Participate in training new staff to the immunotherapy department.

20.  Assist in obtaining prior authorizations for medications and services as ordered by the   provider.

21.  Document services provided for billing purposes.

22.  Cross train as a clinical medical assistant to be able to assist in both back office and allergy lab.

23.  May be required to travel to other office locations when coverage is needed.

24.  Perform other duties as assigned.

 Required Skills, Knowledge and Abilities

1.  Possession of the clinical expertise and knowledge necessary to fulfill job responsibilities.

2.  Demonstration of high-performance patient assessments prior to administration of immunotherapy injections, strict adherence to all safety protocols, and the knowledge to monitor patients for reactions and the associated treatment up to and including emergency care.

3.  Experience with allergy and asthma diagnostic procedures, ordered treatment, and related clinical terminology and documentation.  One year of experience in allergy / immunology preferred.

4.  Must be a self-starter with a positive, service-oriented attitude, and the ability to work effectively with all levels of staff and management.

5.  Ability to deliver quality patient care and customer service to a diverse patient population.

6.  Demonstrate a high level of problem-solving ability.

7.  Will be required to travel to other office locations when coverage is needed. 

Education

Required - Graduation/Diploma from an accredited medical assistant program. 

High school diploma or GED

Experience

Preferably one year of primary care or allergy / immunology experience.  

Other Requirements

Be able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care.

 Completion of Level 1 and Level 2 Immunotherapy Lab Skills Career Ladders with a minimum of 90% of the ratings rated as High Performance (3) with the remainder of the ratings Solid Performance (2).

 Working Conditions

OSHA Category 1 exposure to blood, bodily fluids, or tissue.

This position supports AAAI Providers and Physician Assistants in the delivery of patient care, helping to ensure timely, patient-centered care. They work closely with other healthcare professionals to communicate with patients and maintain patient confidentiality.      

Reports To: MA Coordinator

Principal Duties and Responsibilities

1. Prepare exam rooms for patient visits, anticipating patient and provider needs by assuring the room is clean and equipped with the necessary equipment and supplies.

2. Review patient charts to identify any special needs or missing information.

3. Obtain and record patient medical histories, vitals, test results, and other information for 

medical records while maintaining strict confidentiality.

4. Confirm medications and key elements of medical history, document any changes.

5. Assist the Provider with the exam as directed.

6. Document services provided for billing purposes.

7. Do diagnostic procedures as assigned.

8. Document care delivered, and treatment plan prescribed.

9. Provide patient education as directed.

10. Preparing and administering medications for patients as directed by providers.

11. Perform phone triage duties including documenting calls and messages.

12. Give injections as prescribed, including immunotherapy per protocol.

13. Review diagnostic tests by outside providers; document in the medical record and alert

provider to positive results; notify patients of diagnostic results per protocol.

14. Assist in obtaining prior authorizations for medications and services ordered by the provider.

15. Maintain ability to meet all performance requirements regarding tasks and department goals.

16. Ensure compliance with all health care regulations, including HIPAA and OSHA.

17. Assist with training new staff.

18. Attend staff meetings as requested.

19. Cross train in the allergy lab to be able to assist in both back office and allergy lab.

20. Will be required to travel to other office locations when coverage is needed.

21. Perform other duties as assigned.

Required Skills, Knowledge, and Abilities

1. Possession of the clinical expertise and knowledge necessary to fulfill job responsibilities.

2. Basic understanding of patient care, medical terminology, and appropriate clinical pharmacology for medical assistant practice scope.

3. Should demonstrate excellent organizational abilities.

4. Experience with allergy and asthma diagnostic procedures, ordered treatment, shots and related clinical terminology and documentation.  

5. Must be a self-starter with a positive, service-oriented attitude, and the ability to work effectively with all levels of staff and management.

6. Ability to work in a team environment assisting co-workers.

7. Deliver compassionate support, attention, and assistance to patients and families.

Education

• Required: Certification/Diploma from an accredited medical assistant program.  
• High school diploma or equivalent. 

Experience

• Preferably two plus years of Medical Assistant Experience.  

Other Requirements

• Be able to complete AAAI administered clinical study guides and pass exams on clinical issues involved in Allergy and Asthma care as required by AAAI.   

Working Conditions

OSHA Category 1 exposure to blood, bodily fluids, or tissue. Be able to be on your feet the majority of the time, occasionally sitting and operating general office equipment. Well-lit work area in a medical office.